MEET YOUR
MATES

not your average travel creW

G’Day Mate! We’re the passionate minds behind the scenes, the dream-weavers, the travel enthusiasts, and your dedicated guides to the beauty of Australia, New Zealand, Fiji, and the enchanting South Pacific.

Back in 1999, two adventurous souls, Paul and Veronica, left the sandy beaches of their Australian homeland for the charm of San Antonio, Texas to create About Australia. Their mission? To share the authentic and enchanting experiences of Australia with North Americans. This mission was driven by a commitment to delivering on promises, providing exceptional customer service, and creating tailor-made journeys that reflect the unique interests, budgets, and timelines of each traveler.

Little did they know, this was just the start of our journey! Over the years, About Australia expanded to New Zealand, Fiji, Papua New Guinea, Tahiti, and other amazing spots in the South Pacific. We’ve crafted a canvas of adventures as diverse as the coral reefs beneath the Pacific waves.

In 2020, the onset of COVID shuttered the South Pacific borders. Working tirelessly with vendors and airlines, we worked around the clock to ensure any clients that were travelling when the borders began to close had assistance from us to navigate back home safely and quickly. As time went on and borders remained closed, we negotiated on behalf of our clients to extend deferral deadlines with airlines and hotels to keep their dreams alive.

In 2021, Veronica and Paul retired and returned to Australia leaving their legacy to 3 long-term employees Melanie, Sally, and Melissa.

Navigating uncertain times, the new leadership at About Australia embraced their roles with resilience, staying steadfastly true to the company’s mission. Faced with uncertainty about border openings, they dedicated their efforts to renegotiating rates for clients whose travel plans were still in limbo.

When borders reopened, About Australia achieved a rare feat: sending 91% of our clients to Australia in 2022 at the exact price quoted in 2020. Despite inflation and navigating an industry amid a challenging transition, the team at About Australia remained dedicated to the mission – fulfilling promises and ensuring client satisfaction.

Today, About Australia continues to embody the expertise gained over the 20 years when Paul and Veronica lived their dream of introducing North Americans to the wonders of their corner of the world. Remarkably, 70% of our team has been integral to About Australia since before the 2-year COVID hibernation, underscoring their unwavering commitment to our collective mission and their enduring passion for travel.

why About australia

We’d love to work with you to create a beautiful South Pacific adventure! Here are a few more reasons you should choose us!

Insider Knowledge and Expertise

We don’t just know Australia; we breathe it. We closely partner with Tourism Australia, Tourism New Zealand and other South Pacific tourism organizations. With a laser focus on Australia, New Zealand, Fiji, and the South Pacific, our team boasts close connections and insider knowledge, ensuring you experience the best each destination has to offer.

Bespoke Itineraries

No cookie-cutter vacations here! Our team is in the business of crafting tailor-made itineraries that dance to the beat of your interests, budgets, and timelines. Your dream vacation isn’t a fantasy; it’s our specialty.

Best Value for your money

Thanks to our direct connections in Australia and the South Pacific, we secure excellent rates for your trip. Our insider knowledge ensures your itinerary is designed to maximize savings. We’re dedicated to providing you with the best value for your travel investment.

Exceptional Customer Service

At About Australia, we’re more than a travel agency; we’re your travel companions. Our team of travel experts is dedicated to providing exceptional customer service, ensuring your journey is not just hassle-free but an absolute joyride.

ARC Accredited:

Trust is sacred in the travel realm. As an ARC Accredited Travel Company, we wear our badge of honor proudly, assuring you that you’re dealing with a reputable and trustworthy agency. About Australia’s ARC # 45581863

At About Australia, we live by the motto ‘No Worries Journeys.’ Our ethos is simple – inspire, inform, entertain, and leave the worries at the departure gate. Whether you’re a seasoned traveler or embarking on your first adventure, we are here to turn your travel dreams into reality. When you choose us, you’re not just a client; you’re our friend – our mate! So, let’s embark on your ‘No Worries Journey’ together!

meet your mates

Melanie Brown

Product and Sales Director (Co-Owner)

MJ Maxwell

Director of Marketing and Technology (Co-Owner)

Sally Watson

Director of Finance (Co-Owner)

Ana Musgray

Travel Advisor Manager

Stephanie Moreno

Travel Advisor

Belinda Bishop

Travel Advisor

Tayler Turner

Travel Advisor

Ashley Burgess

Travel Administrative Specialist

Mac Villegas

Accounts Payable

Lizandra Santillan

Marketing

Mo Hartman

Travel Administrative and Contract Specialist

our partners

We partner with tourism organizations across the South Pacific to bring the best of Australia, New Zealand & Fiji to our clients.

About Australia is proud to be an ARC Accredited Agency, part of the most select group of dedicated professionals in the U.S. travel industry recognized as having met stringent financial, personnel, and security requirements. About Australia’s ARC number is 45581863