Cancellation Policy

Cancellation Policy & Fees

This Cancellation Policy applies to About Australia (USA) PTY Limited Inc, doing business as:

About Australia –

About New Zealand –

About Papua New Guinea –

About Fiji

About Australia Diving

Other services owned and controlled by About Australia

All cancellations will be processed upon receipt of our cancellation form signed by any travelers who made payments towards the trip.  Cancellation charges are calculated at the date when the written cancellation is received by us and as a percentage of the total price excluding trip deposit paid, visa application fees, credit card processing fees and ticketed airline flights all of which are non-refundable if you cancel. All cancelled components within itineraries will incur a 20% administrative fee to be deducted from the refund amount.

Written Notice of Cancellation Received

 Cancellation Charges

 60 days or more prior to departure $200 per person
 59 – 45 days prior to departure 25% of trip cost
44 – 30 days prior to departure 50% of trip cost
 29 – 15 days prior to departure  75% of trip cost
 14 days – Day of Departure / During Tour  100% of trip cost

Travel insurance quotes are provided for all clients residing within the United States after deposit. Please ask your consultant for full details before booking.